"Quick to respond"
They got back to me really fast, which I appreciated. Nothing over the top, just a smooth and easy experience.
Pauline.winsley
May 13, 2026
"Decent packaging, but an apology would’ve been nice"
I ordered a jacket and, to be fair, the packaging was good. The bag was strong and nothing was actually damaged, but the jacket did arrive a bit creased from delivery. It wasn’t a huge deal, and I’d probably order again, but I do feel like a quick apology or acknowledgement would’ve been appreciated
hello_michael736
May 03, 2026
"Easier Than I Expected"
I was a little unsure at first, but I felt relieved once I started using the site. It was simple to navigate and the pages loaded fine for me. The filters were really helpful when I was trying to find the right sizes, which saved me some frustration. I do think some of the product details could be a little clearer, but checkout was easy and everything went smoothly overall. Not perfect, but it ended up being a good experience.
Naomi_gribble84
April 30, 2026
"PayPal was easy enough"
Used PayPal and it worked fine, no messing about or weird issues. Straightfoward tbh.
SueRoberts
April 29, 2026
"Easy return and quick refund"
I ended up having to send a jacket back because I completely misjudged the size I needed, which was my fault really. I thought it would fit based on my usual size, but when it arrived it just wasn’t quite right, and I knew I wouldn’t actually wear it. The return process was a lot easier than I expected though. I got the instructions pretty much straight away, and they were clear enough that I didn’t have to go hunting around the website or email anyone to ask what to do next. The refund also came through faster than I thought it would, which was a nice surprise because I was expecting to have to wait around or chase it up. No awkward back-and-forth emails, no hassle, just sorted. I’d definitely order from them again, I’ll just pay a bit more attention to the sizing next time before I check out.
Claudette_casanova98
April 20, 2026
"I ordered from military1st.co.uk everything was just as…"
I ordered from Military 1st everything was just as described. The size, colour, and all the little details matched the product page perfectly, so there were no annoying surprises when it arrived. Delivery was smooth as well. Based on my experience, I’m really happy with the purchase and would definitely order from them again.
DelphiaEgbert_10
April 16, 2026
"Clear and Easy Communication"
The emails were really clear and easy to follow, so I never felt confused about what was going on. For me, that made the whole experience feel smooth and stress-free. Cheers!
ryan-Sawyer
April 14, 2026
"Ordered a jacket and a couple…"
Ordered a jacket and a couple of other bits from Military 1st and overall I’m happy with them. Compared to some other outdoor gear I’ve bought, the quality feels solid for the money, the jacket feels tough, the stitching looks decent, and the sizing was mostly spot on. I’m not giving it 5 stars because one item had a loose thread, but it wasn’t a big deal. I’d definitely consider buying from them again if I needed more outdoor stuff.
JuanGerrald_43
April 11, 2026
"Warranty sorted easily, though the jacket had an issue early on"
I had a bit of a problem with a jacket I bought from military1st.co.uk after only a few weeks, which was a little disappointing as I expected it to last better. I wasn’t really sure if it would be covered, but I decided to email them and see what they said.
To be fair, their customer service was good. They got back to me quickly and just asked for a couple of photos, so it wasn’t a long or awkward process. Once I sent those over, they arranged a replacement under warranty without making a fuss.
Overall, I’m happy with how they dealt with it, even if it was annoying to have the issue in the first place. No chasing, no silly excuses, and they got it sorted. I’d probably buy from them again
Robert-chaddock
April 08, 2026
"Checkout Was a Total Breeze"
Ordering was almost shockingly easy. No drama, no weird payment issues, no checkout nightmare—everything went through smoothly and the whole process was super simple to use.
"Really happy with the speedy delivery"
I ordered late on Monday and was genuinely surprised when it turned up at my door by Wednesday morning. I expected it to take a bit longer, so that was a lovely bonus. The tracking worked well too, with no hassle or confusion. Overall, I’m really pleased with how quick and easy the whole delivery experience was.
leo_Morago02
April 01, 2026
"Refund showed up faster than I thought"
I returned one item and thought it would take a few more days, but the refund was back in my account really quick. I can’t remember if it was the next day or maybe two days later, but either way it was way sooner than I expected. No hassle at all, so I’m happy with it.
BillyJeffries_18
April 01, 2026
"Really helpful"
They sorted my issue quickly. Super helpful and easy to deal with. I really appreciated it.
WHITECOTTON
March 05, 2026
"Looks just like the photos"
the jacket looked pretty much exactly like it did on the site. The colour and little details were all right, so there were no weird surprises when it showed up. It definitely makes buying online easier when the photos are accurate. Really happy with it...
IdaCradle_89
February 26, 2026
"Just a heads-up: my delivery tracking was actually spot on"
Just a quick warning for anyone wondering about the tracking: in my case, it came through fast and updated properly the whole way. The parcel showed up exactly when it said it would, so I didn’t have any issues with the delivery timing
sheree-Hinton
February 24, 2026
"This feels like proper genuine army gear…"
This feels like proper genuine army gear. It’s solid, well-made, and has that authentic feel you expect. No complaints from me, it definitely seems like the real deal
maggiehyzer3904
February 20, 2026
"Really handy for finding outdoor gear"
I was surprised how much kit they had all in one place. Boots, jackets, random little bits I’d been struggling to find elsewhere... it was all there. The sizes and brands were varied too, so it made comparing things way easier without having to bounce around different shops.
RosaleeWestphalen_23
February 19, 2026
"Good price when I needed to decide fast"
I felt a little pressured to choose something quickly, so I compared a few options and this place ended up being cheaper than most. That definitely made the decision easier
eva_Cowie75
February 03, 2026
"Fit just right"
I ordered my usual size and, uh, it fit perfectly. Didn’t have to deal with any returns or exchanges, which was a relief. Happy with it overall
shannon1976
January 30, 2026
"Good discounts and reliable delivery"
I've ordered from Military1st a few times now, and from past experience they've been reliable. The discount codes actually work, which is always a bonus. I managed to get a decent saving during the last promo, and the delivery was fine too. Definitely worth checking them out when they've got offers on.